HILTON RICHMOND HOTEL & SPA/SHORT PUMP
12042 West Broad Street
Richmond VA 23233
Phone: 804.592.2294 or the hotel 804.364.3600
Email: Frontdesk.Richmond@Hilton.com
Q- What is the appropriate attire for the New Year’s Eve Party?
A - You can wear whatever you are comfortable in to dance the night away. Most guests choose to
dress up and arrive in New Year’s Eve Dressy Attire. Ripped or torn clothing
is not acceptable and access to the event will be denied.
Q- When can I expect the tickets to be available to pick up or arrive in the mail?
A- If you wish to pick up your tickets in advance please call the hotel
at 804-364-3600 , ask for in house reservations
If you have elected to have tickets mailed (at additional cost), they will be mailed
two weeks prior to December 31, 2018 . All tickets purchased after Dec. 24th will
only be available to be picked up at Will Call at the hotel the night of the party
December 31st between the hours of 12pm-8:00pm.
Q - Is parking free?
A - The hotel has complimentary surface-level and underground parking. Valet
parking will incur a charge of $9 for the evening/event.
Q - Is the event 100% open seating or can I reserve a table?
A - Reserved tables of 10 are available and can be reserved as one reservation.
Pre-payment for all 10 tickets is required to confirm a reserved table.
Q - What do we need to bring to gain entrance into the event?
A - All guests are REQUIRED to bring a valid photo ID. If you elected to
have your tickets mailed to you, you must present your tickets to enter the
event. If you are picking up your tickets upon arrival, please proceed to the
Concierge Desk in the Hotel lobby with your ticket confirmation and photo ID.
Q - Are there any age restrictions?
A - All guests must be 21 or over and a valid photo ID will be required to gain
access to the event.
Q - What's on the Menu for the Ballroom Gala?
A - Carving Station, Sushi Station, International Cheese Display with Fruit &
Crackers, Assorted Hot & Cold Hors D'Oeuvres, Assorted Desserts and Mini-pastries.
Q - Do you have to purchase a package to schedule an appointment in Aura Spa &
Salon?
A - Aura Spa & Salon is open to hotel guests and non-hotel guests alike, so
anyone can make an appointment to get "party ready" with any of our amazing
services. Anyone that has purchased a ticket for the Gala will receive a 10%
discount in Aura Spa & Salon - please make your reservations early as space is
limited and mention that you are a Gala ticket holder when scheduling your
appointment. Then simply show your party ticket confirmation when you
check in at Aura Spa and Salon to receive your 10% discount.
A - You can wear whatever you are comfortable in to dance the night away. Most guests choose to
dress up and arrive in New Year’s Eve Dressy Attire. Ripped or torn clothing
is not acceptable and access to the event will be denied.
Q- When can I expect the tickets to be available to pick up or arrive in the mail?
A- If you wish to pick up your tickets in advance please call the hotel
at 804-364-3600 , ask for in house reservations
If you have elected to have tickets mailed (at additional cost), they will be mailed
two weeks prior to December 31, 2018 . All tickets purchased after Dec. 24th will
only be available to be picked up at Will Call at the hotel the night of the party
December 31st between the hours of 12pm-8:00pm.
Q - Is parking free?
A - The hotel has complimentary surface-level and underground parking. Valet
parking will incur a charge of $9 for the evening/event.
Q - Is the event 100% open seating or can I reserve a table?
A - Reserved tables of 10 are available and can be reserved as one reservation.
Pre-payment for all 10 tickets is required to confirm a reserved table.
Q - What do we need to bring to gain entrance into the event?
A - All guests are REQUIRED to bring a valid photo ID. If you elected to
have your tickets mailed to you, you must present your tickets to enter the
event. If you are picking up your tickets upon arrival, please proceed to the
Concierge Desk in the Hotel lobby with your ticket confirmation and photo ID.
Q - Are there any age restrictions?
A - All guests must be 21 or over and a valid photo ID will be required to gain
access to the event.
Q - What's on the Menu for the Ballroom Gala?
A - Carving Station, Sushi Station, International Cheese Display with Fruit &
Crackers, Assorted Hot & Cold Hors D'Oeuvres, Assorted Desserts and Mini-pastries.
Q - Do you have to purchase a package to schedule an appointment in Aura Spa &
Salon?
A - Aura Spa & Salon is open to hotel guests and non-hotel guests alike, so
anyone can make an appointment to get "party ready" with any of our amazing
services. Anyone that has purchased a ticket for the Gala will receive a 10%
discount in Aura Spa & Salon - please make your reservations early as space is
limited and mention that you are a Gala ticket holder when scheduling your
appointment. Then simply show your party ticket confirmation when you
check in at Aura Spa and Salon to receive your 10% discount.
Q - What is on the menu for the NYE Party in the ballroom?
A - A Carving Station and all the accompaniments.
Sushi Station with Vegetarian and Fish Rolls,
Domestic & International Cheese Display with Fresh Fruit and Crackers,
An assortment of Hot & Cold Hors d'Oeuvres and Dips and
Assorted Desserts and Mini Pastries
Q - I purchased the Package that includes an Aura Spa credit. How do I schedule
my appointment?
A - Click on the Aura Spa/Shula's tab and select the Request Appointment Link to
schedule your appointment. Our Concierge will get back to you within 24 hours
of receiving yur request to confirm your appointment scheduled based on availability. Please schedule appointments in advance as space is limited. To ensure you receive your 15% discount, plealse bring your party confirmation when you check in at Aura Spa and Salon.
Q - Do I have to book a Spa Package to schedule an appointment in Aura Spa & Salon?
A - Aura Spa & Salon is open to hotel guests and non-hotel guests alike, so purchasing a Spa specific hotel package is not necessary to enjoy our services. Aura Spa & Salon is pleased to offer any guest attending the New Year's Eve Party a 15% discount - simply show your party confirmation when you check in at Aura Spa & Salon. Please remember to schedule your appointments in advance as space is limited.
Sushi Station with Vegetarian and Fish Rolls,
Domestic & International Cheese Display with Fresh Fruit and Crackers,
An assortment of Hot & Cold Hors d'Oeuvres and Dips and
Assorted Desserts and Mini Pastries
Q - I purchased the Package that includes an Aura Spa credit. How do I schedule
my appointment?
A - Click on the Aura Spa/Shula's tab and select the Request Appointment Link to
schedule your appointment. Our Concierge will get back to you within 24 hours
of receiving yur request to confirm your appointment scheduled based on availability. Please schedule appointments in advance as space is limited. To ensure you receive your 15% discount, plealse bring your party confirmation when you check in at Aura Spa and Salon.
Q - Do I have to book a Spa Package to schedule an appointment in Aura Spa & Salon?
A - Aura Spa & Salon is open to hotel guests and non-hotel guests alike, so purchasing a Spa specific hotel package is not necessary to enjoy our services. Aura Spa & Salon is pleased to offer any guest attending the New Year's Eve Party a 15% discount - simply show your party confirmation when you check in at Aura Spa & Salon. Please remember to schedule your appointments in advance as space is limited.
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Hilton Richmond Hotel & Spa/ Short Pump
Hilton Richmond Hotel & Spa/ Short Pump